Digital Guppy Service Status - DDoS attack ongoing – Incident details

All systems operational

DDoS attack ongoing

Resolved
Operational
Started 5 months agoLasted 70 hours 39 minutes

Affected

Client Area

Degraded performance from 12:33 AM to 3:21 AM, Major outage from 3:21 AM to 3:45 AM, Degraded performance from 3:21 AM to 7:38 AM, Operational from 7:38 AM to 11:12 PM

Web Hosting & Services

Major outage from 12:33 AM to 7:38 AM, Operational from 7:38 AM to 11:12 PM

Hosting Services

Network

Major outage from 12:33 AM to 7:38 AM, Operational from 7:38 AM to 11:12 PM

Melbourne Network

Major outage from 12:33 AM to 7:38 AM, Operational from 7:38 AM to 11:12 PM

Sydney Network

Major outage from 12:33 AM to 7:38 AM, Operational from 7:38 AM to 11:12 PM

Updates
  • Resolved
    UTC
    Resolved

    We've now resolved the incident. Thanks for your patience.

  • Recovering
    UTC
    Recovering

    Our team and upstream vendors have now tentatively mitigated the DDoS attack impacting access to services across our network. A full post incident response (PIR) will be provided to customers in due course that will provide further information on what happened and how we are further strengthening our capabilities against further attacks of this magnitude. We appreciate your patience and understanding.

  • Update
    UTC
    Update

    Our team is continuing to work on mitigation efforts and we appreciate your patience. We are investigating and implementing further options to strengthen our DDoS capabilities.

  • Update
    UTC
    Update

    Our team is continuing to work on mitigation efforts and we appreciate your patience. We are investigating and implementing further options to strengthen our DDoS capabilities.

  • Update
    UTC
    Update

    Our team is continuing to work on mitigation efforts and we appreciate your patience. We are investigating and implementing further options to strengthen our DDoS capabilities.

  • Update
    UTC
    Update

    Our team is continuing to work on mitigation efforts and we appreciate your patience. We are investigating and implementing further options to strengthen our DDoS capabilities.

  • Update
    UTC
    Update

    Our team is continuing to work on mitigation efforts and we appreciate your patience. We are investigating and implementing further options to strengthen our DDoS capabilities.

  • Update
    UTC
    Update

    Our team is continuing to work on mitigation efforts and we appreciate your patience. We are investigating and implementing further options to strengthen our DDoS capabilities.

  • Update
    UTC
    Update

    We are continuing to work with our upstream providers to apply further mitigations to bring further stability. There may be intermittent connectivity issues and our team is working to restore full service as quickly and efficiently as possible. We appreciate your patience and understanding.

  • Update
    UTC
    Update

    We are continuing to work with our upstream providers to apply further mitigations to bring further stability. There may be intermittent connectivity issues and our team is working to restore full service as quickly and efficiently as possible. We appreciate your patience and understanding.

  • Update
    UTC
    Update

    We are continuing to work with our upstream providers to apply further mitigations to bring further stability. There may be intermittent connectivity issues and our team is working to restore full service as quickly and efficiently as possible. We appreciate your patience and understanding.

  • Update
    UTC
    Update

    We are working with our upstream providers to apply further mitigations to bring further stability. There may be intermittent connectivity issues and our team is working to restore full service as quickly and efficiently as possible. We appreciate your patience and understanding.

  • Update
    UTC
    Update

    We are continuing to investigate this and thank you for your continued patience.

  • Update
    UTC
    Update
    We are currently investigating this incident.
  • Update
    UTC
    Update

    We are continuing to investigate this and thank you for your continued patience.

  • Update
    UTC
    Update

    We are continuing to investigate this and thank you for your continued patience.

  • Update
    UTC
    Update

    We are continuing to investigate this and thank you for your continued patience.

  • Update
    UTC
    Update

    We are continuing to investigate this and thank you for your continued patience.

  • Update
    UTC
    Update

    We are still working on resolving this, we thank you for your patience.

  • Update
    UTC
    Update

    We are continuing to investigate.

  • Investigating
    UTC
    Investigating

    We have identified an ongoing DDoS attack and are currently working to resolve the issues.