Digital Guppy Service Status Status - Incident history

syn01ed.syd6.hostyourservices.net currently offline

2026-07-09T23:11:00.000+00:00

Type: Incident

Duration: 14 minutes

Affected Components: syn01ed.syd6.hostyourservices.net

Jul 9, 23:11:00 GMT+0
Investigating - The server is currently performing a disk health check after a reboot to ensure there are no errors. Our infrastructure team is monitoring and will resolve the status once the server is back online..

Jul 9, 23:25:00 GMT+0
Resolved - We've now resolved the incident. Thanks for your patience..

Temporary cPanel Licence Issue.

2026-07-08T21:31:00.000+00:00

Type: Incident

Duration: 1 hour and 21 minutes

Affected Components: syn07ae.syd5.hostyourservices.net, syn03ce.syd7.hostyourservices.net, syn02ce.syd5.hostyourservices.net, syn04cd.syd6.hostyourservices.net, syn05ce.syd7.hostyourservices.net, syn04bd.syd6.hostyourservices.net, syn02fe.syd5.hostyourservices.net, syn02be.syd5.hostyourservices.net, syn04be.syd6.hostyourservices.net, syn06de.syd5.hostyourservices.net, syn04dd.syd6.hostyourservices.net, syn02bd.syd6.hostyourservices.net, syn06be.syd5.hostyourservices.net, syn211.syd2.hostyourservices.net, syn07be.syd5.hostyourservices.net, syn06be.syd6.hostyourservices.net, syn04ed.syd6.hostyourservices.net, syn03ae.syd5.hostyourservices.net, syn03ed.syd6.hostyourservices.net, syn03de.syd5.hostyourservices.net, syn03dd.syd6.hostyourservices.net, syn03ee.syd5.hostyourservices.net, syn03fe.syd5.hostyourservices.net, syn03he.syd5.hostyourservices.net, syn07ee.syd5.hostyourservices.net, syn231.syd3.hostyourservices.net, syn04he.syd5.hostyourservices.net, syn241.syd3.hostyourservices.net, syn311.syd2.hostyourservices.net, syn311.syd3.hostyourservices.net, syn07ae.syd6.hostyourservices.net, syn07he.syd5.hostyourservices.net, syn08de.syd5.hostyourservices.net, syn08ge.syd5.hostyourservices.net, syn111.syd4.hostyourservices.net, syn342.syd4.hostyourservices.net, syn122.syd4.hostyourservices.net, syn211.syd3.hostyourservices.net, syn231.syd4.hostyourservices.net, syn322.syd4.hostyourservices.net, syn331.syd2.hostyourservices.net, syn331.syd3.hostyourservices.net, syn04be.syd5.hostyourservices.net, syn02ce.syd7.hostyourservices.net, syn03ad.syd6.hostyourservices.net, syn03be.syd5.hostyourservices.net, syn03ge.syd5.hostyourservices.net, syn04ad.syd6.hostyourservices.net, syn05be.syd5.hostyourservices.net, syn05de.syd5.hostyourservices.net, syn05fe.syd5.hostyourservices.net, syn05ge.syd5.hostyourservices.net, syn06ae.syd6.hostyourservices.net, syn311.syd4.hostyourservices.net, syn06ge.syd5.hostyourservices.net, syn06he.syd5.hostyourservices.net, syn07be.syd6.hostyourservices.net, syn341.syd2.hostyourservices.net, syn08ae.syd5.hostyourservices.net, syn08be.syd6.hostyourservices.net, syn112.syd4.hostyourservices.net, syn241.syd4.hostyourservices.net, syn242.syd4.hostyourservices.net, syn06ee.syd5.hostyourservices.net, syn121.syd2.hostyourservices.net, syn03be.syd6.hostyourservices.net, syn03ce.syd5.hostyourservices.net, syn02ee.syd5.hostyourservices.net, syn03cd.syd6.hostyourservices.net, syn04ce.syd5.hostyourservices.net, syn04ce.syd7.hostyourservices.net, syn04ee.syd5.hostyourservices.net, syn07de.syd5.hostyourservices.net, syn241.syd2.hostyourservices.net, syn341.syd3.hostyourservices.net, syn131.syd2.hostyourservices.net, syn121.syd4.hostyourservices.net, syn141.syd2.hostyourservices.net, syn131.syd4.hostyourservices.net, syn07fe.syd5.hostyourservices.net, syn02ae.syd6.hostyourservices.net, syn02dd.syd6.hostyourservices.net, syn08ae.syd6.hostyourservices.net, syn08fe.syd5.hostyourservices.net, syn08he.syd5.hostyourservices.net, syn111.syd2.hostyourservices.net, syn08be.syd5.hostyourservices.net, syn232.syd4.hostyourservices.net, syn02he.syd5.hostyourservices.net, syn331.syd4.hostyourservices.net, syn08ce.syd5.hostyourservices.net, syn08ce.syd7.hostyourservices.net, syn08ee.syd5.hostyourservices.net, syn05ae.syd6.hostyourservices.net, syn07ce.syd5.hostyourservices.net, syn05he.syd5.hostyourservices.net, syn131.syd3.hostyourservices.net, syn06ae.syd5.hostyourservices.net, syn04ae.syd5.hostyourservices.net, syn04ge.syd5.hostyourservices.net, syn04fe.syd5.hostyourservices.net, syn04de.syd5.hostyourservices.net, syn03bd.syd6.hostyourservices.net, syn111.syd3.hostyourservices.net, syn321.syd3.hostyourservices.net, syn321.syd4.hostyourservices.net, syn06fe.syd5.hostyourservices.net, syn07ge.syd5.hostyourservices.net, syn121.syd3.hostyourservices.net, syn341.syd4.hostyourservices.net, syn132.syd4.hostyourservices.net, syn05be.syd6.hostyourservices.net, syn02ge.syd5.hostyourservices.net, syn03ae.syd6.hostyourservices.net, syn02de.syd5.hostyourservices.net, syn321.syd2.hostyourservices.net, syn312.syd4.hostyourservices.net, syn04ae.syd6.hostyourservices.net, syn332.syd4.hostyourservices.net, syn02ed.syd6.hostyourservices.net, syn141.syd3.hostyourservices.net, syn07ce.syd7.hostyourservices.net, syn05ce.syd5.hostyourservices.net, syn05ee.syd5.hostyourservices.net, syn05ae.syd5.hostyourservices.net

Jul 8, 21:31:00 GMT+0
Identified - We've identified an issue where cPanel's upstream servers are currently experiencing license registration issues. This is incorrectly flagging our servers as unlicensed. Our team is actively working directly with cPanel Support to resolve the connectivity issue and restore normal cPanel access as quickly as possible. Note that this issue affects only cPanel access. Hosted websites, SSH, and FTP access remain operational..

Jul 8, 22:43:00 GMT+0
Monitoring - cPanel has implemented a fix for this issue. This fix is being rolled out now; as such, this issue should be resolved shortly..

Jul 8, 22:52:00 GMT+0
Resolved - We've now resolved the incident. Thanks for your patience..

Planned maintenance for various shared hosting servers

2026-06-17T12:00:00.000+00:00

Type: Maintenance

Duration: 10 hours

Affected Components: syn111.syd3.hostyourservices.net, syn211.syd2.hostyourservices.net, syn111.syd4.hostyourservices.net, syn122.syd4.hostyourservices.net, syn211.syd3.hostyourservices.net, syn112.syd4.hostyourservices.net, syn121.syd2.hostyourservices.net, syn131.syd2.hostyourservices.net, syn121.syd4.hostyourservices.net, syn121.syd3.hostyourservices.net, syn141.syd2.hostyourservices.net, syn131.syd4.hostyourservices.net, syn141.syd3.hostyourservices.net, syn111.syd2.hostyourservices.net, syn132.syd4.hostyourservices.net, syn131.syd3.hostyourservices.net

Jun 12, 12:07:43 GMT+0
Identified - We are performing critical maintenance and upgrades on the listed servers, and they will be unavailable during this time, or they may exhibit elevated error rates. Once the maintenance is completed at the scheduled time, the servers' functionality should return to normal. If the maintenance needs to be extended, we will post updates where required. We appreciate your understanding, and if you have any questions in the meantime, please don't hesitate to contact our Technical Support team..

Jun 17, 12:00:01 GMT+0
Identified - Maintenance is now in progress.

Jun 17, 22:00:00 GMT+0
Completed - Maintenance has completed successfully.

Example Maintenance B

2026-06-17T05:55:33.365+00:00

Type: Maintenance

Duration: 1 hour

Affected Components: Phone Support

Jun 17, 05:55:33 GMT+0
Identified - We are planning for a scheduled maintenance during that time..

Jun 17, 05:55:34 GMT+0
Identified - Maintenance is now in progress.

Jun 17, 06:55:33 GMT+0
Completed - Maintenance has completed successfully.

Example Maintenance A

2026-06-17T05:00:00.000+00:00

Type: Maintenance

Duration: 1 hour

Affected Components: Sydney Network, Melbourne Network

Jun 17, 05:00:00 GMT+0
Identified - We are planning for a scheduled maintenance during that time..

Jun 17, 05:00:01 GMT+0
Identified - Maintenance is now in progress.

Jun 17, 06:00:00 GMT+0
Completed - Maintenance has completed successfully.

Planned maintenance for various shared hosting servers

2026-06-15T01:42:04.805+00:00

Type: Maintenance

Duration: 10 hours

Affected Components: syn07ae.syd5.hostyourservices.net, syn06be.syd5.hostyourservices.net, syn07be.syd5.hostyourservices.net, syn06be.syd6.hostyourservices.net, syn07ee.syd5.hostyourservices.net, syn06fe.syd5.hostyourservices.net, syn07ae.syd6.hostyourservices.net, syn06ae.syd6.hostyourservices.net, syn06ge.syd5.hostyourservices.net, syn06he.syd5.hostyourservices.net, syn07be.syd6.hostyourservices.net, syn06ee.syd5.hostyourservices.net, syn07de.syd5.hostyourservices.net, syn07fe.syd5.hostyourservices.net, syn07ce.syd5.hostyourservices.net, syn05ae.syd5.hostyourservices.net

Jun 15, 01:42:04 GMT+0
Identified - We are performing critical maintenance and upgrades on the listed servers, and they will be unavailable during this time, or they may exhibit elevated error rates. Once the maintenance is completed at the scheduled time, the servers' functionality should return to normal. If the maintenance needs to be extended, we will post updates where required. We appreciate your understanding, and if you have any questions in the meantime, please don't hesitate to contact our Technical Support team..

Jun 15, 01:42:05 GMT+0
Identified - Maintenance is now in progress.

Jun 15, 11:42:04 GMT+0
Completed - Maintenance has completed successfully.

Planned maintenance for various shared hosting servers

2026-06-14T12:00:00.000+00:00

Type: Maintenance

Affected Components: syn06de.syd5.hostyourservices.net, syn04ed.syd6.hostyourservices.net, syn04he.syd5.hostyourservices.net, syn05be.syd5.hostyourservices.net, syn05de.syd5.hostyourservices.net, syn05fe.syd5.hostyourservices.net, syn05ge.syd5.hostyourservices.net, syn04ee.syd5.hostyourservices.net, syn05he.syd5.hostyourservices.net, syn06ae.syd5.hostyourservices.net, syn04ae.syd5.hostyourservices.net, syn05be.syd6.hostyourservices.net, syn04ge.syd5.hostyourservices.net, syn04fe.syd5.hostyourservices.net, syn05ee.syd5.hostyourservices.net, syn04de.syd5.hostyourservices.net

Jun 12, 11:59:10 GMT+0
Completed - We are performing critical maintenance and upgrades on the listed servers, and they will be unavailable during this time, or they may exhibit elevated error rates. Once the maintenance is completed at the scheduled time, the servers' functionality should return to normal. If the maintenance needs to be extended, we will post updates where required. We appreciate your understanding, and if you have any questions in the meantime, please don't hesitate to contact our Technical Support team..

Planned maintenance for various shared hosting servers

2026-06-11T12:00:00.000+00:00

Type: Maintenance

Duration: 4 days and 16 hours

Affected Components: syn01be.syd5.hostyourservices.net, syn01de.syd5.hostyourservices.net, syn01ad.syd6.hostyourservices.net, syn01ae.syd5.hostyourservices.net, syn01ae.syd6.hostyourservices.net, syn01fe.syd5.hostyourservices.net, syn01bd.syd6.hostyourservices.net, syn01cd.syd6.hostyourservices.net, syn01ce.syd5.hostyourservices.net, syn01ce.syd7.hostyourservices.net, syn01ed.syd6.hostyourservices.net, syn01ee.syd5.hostyourservices.net, syn01ge.syd5.hostyourservices.net, syn01he.syd5.hostyourservices.net, syn02ad.syd6.hostyourservices.net, syn01be.syd6.hostyourservices.net, syn02ae.syd5.hostyourservices.net, syn01dd.syd6.hostyourservices.net, Client Area

Jun 9, 05:55:00 GMT+0
Identified - We are performing critical maintenance and upgrades on the listed servers, and they will be unavailable during this time, or they may exhibit elevated error rates. Once the maintenance is completed at the scheduled time, the servers' functionality should return to normal. If the maintenance needs to be extended, we will post updates where required. We appreciate your understanding, and if you have any questions in the meantime, please don't hesitate to contact our Technical Support team..

Jun 11, 12:00:00 GMT+0
Identified - The scheduled maintenance is now underway. We'll keep you updated on our progress..

Jun 11, 20:11:00 GMT+0
Completed - All servers have completed their maintenance Thank you for your patience..

Planned maintenance for various shared hosting servers

2026-06-09T13:00:00.000+00:00

Type: Maintenance

Duration: 12 hours

Affected Components: syn01be.syd5.hostyourservices.net, syn01de.syd5.hostyourservices.net, syn01ae.syd6.hostyourservices.net, syn01fe.syd5.hostyourservices.net, syn01bd.syd6.hostyourservices.net, syn01cd.syd6.hostyourservices.net, syn01ce.syd5.hostyourservices.net, syn01ce.syd7.hostyourservices.net, syn01ed.syd6.hostyourservices.net, syn01ee.syd5.hostyourservices.net, syn01ge.syd5.hostyourservices.net, syn01he.syd5.hostyourservices.net, syn02ad.syd6.hostyourservices.net, syn01ad.syd6.hostyourservices.net, syn01ae.syd5.hostyourservices.net, syn01be.syd6.hostyourservices.net, syn02ae.syd5.hostyourservices.net, syn01dd.syd6.hostyourservices.net, Client Area

Jun 9, 13:00:00 GMT+0
Identified - The scheduled maintenance is now underway. We'll keep you updated on our progress..

Jun 9, 13:00:00 GMT+0
Identified - We are performing critical maintenance and upgrades on the listed servers, and they will be unavailable during this time, or they may exhibit elevated error rates. Once the maintenance is completed at the scheduled time, the servers' functionality should return to normal. If the maintenance needs to be extended, we will post updates where required. We appreciate your understanding, and if you have any questions in the meantime, please don't hesitate to contact our Technical Support team..

Jun 9, 20:29:00 GMT+0
Identified - Maintenance on the following servers have now been completed. Websites and emails should be now be working as normal - Please contact support for any further issues. We appreciate your patience during this maintenance period. Other servers are still underway, stay tuned for updates. [syn02be.syd5.hostyourservices.net](http://syn02be.syd5.hostyourservices.net) [syn02be.syd6.hostyourservices.net](http://syn02be.syd6.hostyourservices.net) [syn02cd.syd6.hostyourservices.net](http://syn02cd.syd6.hostyourservices.net) [syn02dd.syd6.hostyourservices.net](http://syn02dd.syd6.hostyourservices.net) [syn02de.syd5.hostyourservices.net](http://syn02de.syd5.hostyourservices.net) [syn02ed.syd6.hostyourservices.net](http://syn02ed.syd6.hostyourservices.net) [syn02ee.syd5.hostyourservices.net](http://syn02ee.syd5.hostyourservices.net) [syn02fe.syd5.hostyourservices.net](http://syn02fe.syd5.hostyourservices.net) [syn02ae.syd6.hostyourservices.net](http://syn02ae.syd6.hostyourservices.net) [syn02he.syd5.hostyourservices.net](http://syn02he.syd5.hostyourservices.net) [syn03ae.syd5.hostyourservices.net](http://syn03ae.syd5.hostyourservices.net).

Jun 9, 21:46:00 GMT+0
Identified - Maintenance on the following list of servers are taking longer than expected - the estimated completion time is approximately 9am. We appreciate your patience during this maintenance period. [syn02bd.syd6.hostyourservices.net](http://syn02bd.syd6.hostyourservices.net) [syn03ad.syd6.hostyourservices.net](http://syn03ad.syd6.hostyourservices.net) [syn03ae.syd6.hostyourservices.net](http://syn03ae.syd6.hostyourservices.net) [syn03bd.syd6.hostyourservices.net](http://syn03bd.syd6.hostyourservices.net) Maintenance on [syn02ge.syd5.hostyourservices.net](http://syn02ge.syd5.hostyourservices.net) is now complete. Websites and emails should be now be working as normal - Please contact support for any further issues..

Jun 9, 22:48:00 GMT+0
Identified - Maintenance on the following list of servers are taking longer than expected - the estimated completion time is approximately 10am. We appreciate your patience during this maintenance period. [syn02bd.syd6.hostyourservices.net](http://syn02bd.syd6.hostyourservices.net) [syn03ae.syd6.hostyourservices.net](http://syn03ae.syd6.hostyourservices.net) [syn03bd.syd6.hostyourservices.net](http://syn03bd.syd6.hostyourservices.net) Maintenance on [syn03ad.syd6.hostyourservices.net](http://syn03ad.syd6.hostyourservices.net) is now complete. Websites and emails should be now be working as normal - Please contact support for any further issues..

Jun 9, 23:58:19 GMT+0
Identified - Maintenance on the following servers have now been completed. Websites and emails should be now be working as normal - Please contact support for any further issues. We appreciate your patience during this maintenance period. * [syn02bd.syd6.hostyourservices.net](http://syn02bd.syd6.hostyourservices.net) * [syn03ae.syd6.hostyourservices.net](http://syn03ae.syd6.hostyourservices.net) [syn03bd.syd6.hostyourservices.net](http://syn03bd.syd6.hostyourservices.net)'s maintenance is still underway, we estimate this server will complete at 11am - stay tuned for updates..

Jun 10, 01:00:00 GMT+0
Completed - The maintenance is now complete. Thanks for your patience..

Planned maintenance for various shared hosting servers

2026-06-08T20:43:00.000+00:00

Type: Maintenance

Duration: 10 hours and 14 minutes

Jun 8, 13:00:00 GMT+0
Identified - We are performing critical maintenance and upgrades on our hosted servers, and they will be unavailable during this time, or they may exhibit elevated error rates. Once the maintenance is completed at the scheduled time, the servers' functionality should return to normal. If the maintenance needs to be extended, we will post updates where required. We appreciate your understanding, and if you have any questions in the meantime, please don't hesitate to contact our Technical Support team..

Jun 8, 13:01:00 GMT+0
Identified - The scheduled maintenance is now underway. We'll keep you updated on our progress..

Jun 8, 18:19:00 GMT+0
Identified - The maintenance has failed on syn01ad.syd6 due to an unforeseen configuration issue, we will re-attempt the maintenance for this server at another time. The server was reverted back to the state at Mon, 8th June 2026, 11pm..

Jun 8, 20:43:00 GMT+0
Identified - Maintenance on the following servers have now been completed. Websites and emails should be now be working as normal - Please contact support for any further issues. We appreciate your patience during this maintenance period. Other servers are still underway, stay tuned for updates. [syn01ae.syd5.hostyourservices.net](http://syn01ae.syd5.hostyourservices.net) [syn01bd.syd6.hostyourservices.net](http://syn01bd.syd6.hostyourservices.net) [syn01be.syd5.hostyourservices.net](http://syn01be.syd5.hostyourservices.net) [syn01be.syd6.hostyourservices.net](http://syn01be.syd6.hostyourservices.net) [syn01cd.syd6.hostyourservices.net](http://syn01cd.syd6.hostyourservices.net) [syn01de.syd5.hostyourservices.net](http://syn01de.syd5.hostyourservices.net) [syn01ee.syd5.hostyourservices.net](http://syn01ee.syd5.hostyourservices.net) [syn01fe.syd5.hostyourservices.net](http://syn01fe.syd5.hostyourservices.net) [syn02ae.syd5.hostyourservices.net](http://syn02ae.syd5.hostyourservices.net).

Jun 8, 21:48:00 GMT+0
Identified - Maintenance on the following servers have now been completed. Websites and emails should be now be working as normal - Please contact support for any further issues. 1 other server is still performing maintenance, stay tuned for updates. [syn01ae.syd6.hostyourservices.net](http://syn01ae.syd6.hostyourservices.net) [syn01dd.syd6.hostyourservices.net](http://syn01dd.syd6.hostyourservices.net) [syn01ge.syd5.hostyourservices.net](http://syn01ge.syd5.hostyourservices.net) [syn01he.syd5.hostyourservices.net](http://syn01he.syd5.hostyourservices.net) [syn02ad.syd6.hostyourservices.net](http://syn02ad.syd6.hostyourservices.net) Maintenance on [syn01ed.syd6.hostyourservices.net](http://syn01ed.syd6.hostyourservices.net) is taking longer than expected - the estimated completion time is approximately 8:45am. We appreciate your patience during this maintenance period..

Jun 8, 22:30:00 GMT+0
Identified - Maintenance on [syn01ed.syd6.hostyourservices.net](http://syn01ed.syd6.hostyourservices.net) is still underway and taking longer than expected - the estimated completion time is now 9:15am. We appreciate your patience during this maintenance period..

Jun 8, 23:15:00 GMT+0
Completed - Maintenance is now complete on all servers! Websites and emails should be now be working as normal - If you have any issues at all please contact our technical support team for assistance..

DDoS attack ongoing

2026-05-23T00:33:00.000+00:00

Type: Incident

Duration: 2 days, 22 hours and 39 minutes

Affected Components: Sydney Network, , Melbourne Network, Client Area, Hosting Services →

May 23, 06:44:00 GMT+0
Investigating - Our team is continuing to work on mitigation efforts and we appreciate your patience. We are investigating and implementing further options to strengthen our DDoS capabilities..

May 23, 03:21:00 GMT+0
Investigating - We are working with our upstream providers to apply further mitigations to bring further stability. There may be intermittent connectivity issues and our team is working to restore full service as quickly and efficiently as possible. We appreciate your patience and understanding..

May 23, 02:41:00 GMT+0
Investigating - We are continuing to investigate this and thank you for your continued patience..

May 23, 06:09:35 GMT+0
Investigating - Our team is continuing to work on mitigation efforts and we appreciate your patience. We are investigating and implementing further options to strengthen our DDoS capabilities..

May 23, 00:33:00 GMT+0
Investigating - We have identified an ongoing DDoS attack and are currently working to resolve the issues..

May 23, 00:53:00 GMT+0
Investigating - We are continuing to investigate..

May 23, 01:14:00 GMT+0
Investigating - We are still working on resolving this, we thank you for your patience..

May 23, 02:15:00 GMT+0
Investigating - We are continuing to investigate this and thank you for your continued patience..

May 23, 03:11:00 GMT+0
Investigating - We are currently investigating this incident..

May 23, 04:51:00 GMT+0
Investigating - Our team is continuing to work on mitigation efforts and we appreciate your patience. We are investigating and implementing further options to strengthen our DDoS capabilities..

May 23, 04:25:00 GMT+0
Investigating - We are continuing to work with our upstream providers to apply further mitigations to bring further stability. There may be intermittent connectivity issues and our team is working to restore full service as quickly and efficiently as possible. We appreciate your patience and understanding..

May 23, 03:21:00 GMT+0
Investigating - We are continuing to investigate this and thank you for your continued patience..

May 23, 05:19:00 GMT+0
Investigating - Our team is continuing to work on mitigation efforts and we appreciate your patience. We are investigating and implementing further options to strengthen our DDoS capabilities..

May 23, 05:43:00 GMT+0
Investigating - Our team is continuing to work on mitigation efforts and we appreciate your patience. We are investigating and implementing further options to strengthen our DDoS capabilities..

May 23, 03:45:00 GMT+0
Investigating - We are continuing to work with our upstream providers to apply further mitigations to bring further stability. There may be intermittent connectivity issues and our team is working to restore full service as quickly and efficiently as possible. We appreciate your patience and understanding..

May 23, 04:03:00 GMT+0
Investigating - We are continuing to work with our upstream providers to apply further mitigations to bring further stability. There may be intermittent connectivity issues and our team is working to restore full service as quickly and efficiently as possible. We appreciate your patience and understanding..

May 23, 01:34:00 GMT+0
Investigating - We are continuing to investigate this and thank you for your continued patience..

May 23, 01:55:00 GMT+0
Investigating - We are continuing to investigate this and thank you for your continued patience..

May 23, 07:10:06 GMT+0
Investigating - Our team is continuing to work on mitigation efforts and we appreciate your patience. We are investigating and implementing further options to strengthen our DDoS capabilities..

May 23, 07:38:01 GMT+0
Monitoring - Our team and upstream vendors have now tentatively mitigated the DDoS attack impacting access to services across our network. A full post incident response (PIR) will be provided to customers in due course that will provide further information on what happened and how we are further strengthening our capabilities against further attacks of this magnitude. We appreciate your patience and understanding..

May 25, 23:12:00 GMT+0
Resolved - We've now resolved the incident. Thanks for your patience..