Digital Guppy Service Status - Notice history

All systems operational

Client Area - Operational

Operational

Registry Connections - Operational

Operational

Melbourne Network - Operational

Sydney Network - Operational

URL & Email Forwarding - Operational

Free DNS Hosting - Operational

Operational

Phone Support - Operational

Email Support - Operational

Notice history

View current status

Jul 2026

syn01ed.syd6.hostyourservices.net currently offline
Resolved14 minutes
  • Resolved
    UTC
    Resolved

    We've now resolved the incident. Thanks for your patience.

  • Investigating
    UTC
    Investigating

    The server is currently performing a disk health check after a reboot to ensure there are no errors. Our infrastructure team is monitoring and will resolve the status once the server is back online.

Temporary cPanel Licence Issue.
ResolvedDegraded performance1 hour 21 minutes
  • Resolved
    UTC
    Resolved

    We've now resolved the incident. Thanks for your patience.

  • Recovering
    UTC
    Recovering

    cPanel has implemented a fix for this issue.

    This fix is being rolled out now; as such, this issue should be resolved shortly.

  • Identified
    UTC
    Identified

    We've identified an issue where cPanel's upstream servers are currently experiencing license registration issues.

    This is incorrectly flagging our servers as unlicensed.

    Our team is actively working directly with cPanel Support to resolve the connectivity issue and restore normal cPanel access as quickly as possible.

    Note that this issue affects only cPanel access. Hosted websites, SSH, and FTP access remain operational.

Jun 2026

JUN17
Planned maintenance for various shared hosting servers
CompletedMaintenance10 hours
  • Completed
    June 17, 2026 at 10:00 PMUTC
    Completed
    June 17, 2026 at 10:00 PMUTC
    Maintenance has completed successfully
  • In progress
    June 17, 2026 at 12:00 PMUTC
    In progress
    June 17, 2026 at 12:00 PMUTC
    Maintenance is now in progress
  • Planned
    June 12, 2026 at 12:07 PMUTC
    Planned
    June 12, 2026 at 12:07 PMUTC

    We are performing critical maintenance and upgrades on the listed servers, and they will be unavailable during this time, or they may exhibit elevated error rates.

    Once the maintenance is completed at the scheduled time, the servers' functionality should return to normal. If the maintenance needs to be extended, we will post updates where required.

    We appreciate your understanding, and if you have any questions in the meantime, please don't hesitate to contact our Technical Support team.

JUN15
Planned maintenance for various shared hosting servers
CompletedMaintenance10 hours
  • Completed
    June 15, 2026 at 11:42 AMUTC
    Completed
    June 15, 2026 at 11:42 AMUTC
    Maintenance has completed successfully
  • In progress
    June 15, 2026 at 1:42 AMUTC
    In progress
    June 15, 2026 at 1:42 AMUTC
    Maintenance is now in progress
  • Planned
    June 15, 2026 at 1:42 AMUTC
    Planned
    June 15, 2026 at 1:42 AMUTC

    We are performing critical maintenance and upgrades on the listed servers, and they will be unavailable during this time, or they may exhibit elevated error rates.

    Once the maintenance is completed at the scheduled time, the servers' functionality should return to normal. If the maintenance needs to be extended, we will post updates where required.

    We appreciate your understanding, and if you have any questions in the meantime, please don't hesitate to contact our Technical Support team.

JUN14
Planned maintenance for various shared hosting servers
CompletedMaintenance
  • Completed
    June 12, 2026 at 11:59 AMUTC
    Completed
    June 12, 2026 at 11:59 AMUTC

    We are performing critical maintenance and upgrades on the listed servers, and they will be unavailable during this time, or they may exhibit elevated error rates.

    Once the maintenance is completed at the scheduled time, the servers' functionality should return to normal. If the maintenance needs to be extended, we will post updates where required.

    We appreciate your understanding, and if you have any questions in the meantime, please don't hesitate to contact our Technical Support team.

JUN11
Planned maintenance for various shared hosting servers
CompletedMaintenance8 hours 11 minutes
  • Completed
    June 11, 2026 at 8:11 PMUTC
    Completed
    June 11, 2026 at 8:11 PMUTC

    All servers have completed their maintenance

    Thank you for your patience.

  • In progress
    June 11, 2026 at 12:00 PMUTC
    In progress
    June 11, 2026 at 12:00 PMUTC

    The scheduled maintenance is now underway. We'll keep you updated on our progress.

  • Planned
    June 09, 2026 at 5:55 AMUTC
    Planned
    June 09, 2026 at 5:55 AMUTC

    We are performing critical maintenance and upgrades on the listed servers, and they will be unavailable during this time, or they may exhibit elevated error rates.

    Once the maintenance is completed at the scheduled time, the servers' functionality should return to normal. If the maintenance needs to be extended, we will post updates where required.

    We appreciate your understanding, and if you have any questions in the meantime, please don't hesitate to contact our Technical Support team.

JUN9
Planned maintenance for various shared hosting servers
CompletedMaintenance12 hours

May 2026

DDoS attack ongoing
Resolved70 hours 39 minutes
  • Resolved
    UTC
    Resolved

    We've now resolved the incident. Thanks for your patience.

  • Recovering
    UTC
    Recovering

    Our team and upstream vendors have now tentatively mitigated the DDoS attack impacting access to services across our network. A full post incident response (PIR) will be provided to customers in due course that will provide further information on what happened and how we are further strengthening our capabilities against further attacks of this magnitude. We appreciate your patience and understanding.

  • Update
    UTC
    Update

    Our team is continuing to work on mitigation efforts and we appreciate your patience. We are investigating and implementing further options to strengthen our DDoS capabilities.

  • Update
    UTC
    Update

    Our team is continuing to work on mitigation efforts and we appreciate your patience. We are investigating and implementing further options to strengthen our DDoS capabilities.

  • Update
    UTC
    Update

    Our team is continuing to work on mitigation efforts and we appreciate your patience. We are investigating and implementing further options to strengthen our DDoS capabilities.

  • Update
    UTC
    Update

    Our team is continuing to work on mitigation efforts and we appreciate your patience. We are investigating and implementing further options to strengthen our DDoS capabilities.

  • Update
    UTC
    Update

    Our team is continuing to work on mitigation efforts and we appreciate your patience. We are investigating and implementing further options to strengthen our DDoS capabilities.

  • Update
    UTC
    Update

    Our team is continuing to work on mitigation efforts and we appreciate your patience. We are investigating and implementing further options to strengthen our DDoS capabilities.

  • Update
    UTC
    Update

    We are continuing to work with our upstream providers to apply further mitigations to bring further stability. There may be intermittent connectivity issues and our team is working to restore full service as quickly and efficiently as possible. We appreciate your patience and understanding.

  • Update
    UTC
    Update

    We are continuing to work with our upstream providers to apply further mitigations to bring further stability. There may be intermittent connectivity issues and our team is working to restore full service as quickly and efficiently as possible. We appreciate your patience and understanding.

  • Update
    UTC
    Update

    We are continuing to work with our upstream providers to apply further mitigations to bring further stability. There may be intermittent connectivity issues and our team is working to restore full service as quickly and efficiently as possible. We appreciate your patience and understanding.

  • Update
    UTC
    Update

    We are working with our upstream providers to apply further mitigations to bring further stability. There may be intermittent connectivity issues and our team is working to restore full service as quickly and efficiently as possible. We appreciate your patience and understanding.

  • Update
    UTC
    Update

    We are continuing to investigate this and thank you for your continued patience.

  • Update
    UTC
    Update
    We are currently investigating this incident.
  • Update
    UTC
    Update

    We are continuing to investigate this and thank you for your continued patience.

  • Update
    UTC
    Update

    We are continuing to investigate this and thank you for your continued patience.

  • Update
    UTC
    Update

    We are continuing to investigate this and thank you for your continued patience.

  • Update
    UTC
    Update

    We are continuing to investigate this and thank you for your continued patience.

  • Update
    UTC
    Update

    We are still working on resolving this, we thank you for your patience.

  • Update
    UTC
    Update

    We are continuing to investigate.

  • Investigating
    UTC
    Investigating

    We have identified an ongoing DDoS attack and are currently working to resolve the issues.

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